Your Privacy
Matters.

Information We Collect

We may collect personal information such as your name, email address, phone number, and business details when you contact us, book a consultation, or submit a form on our website.

How We Use Your Information

We use your information to:

• Respond to inquiries and provide bookkeeping services
• Send appointment reminders, service updates, and marketing communications (if you have opted in)
• Improve our services and customer experience

SMS & Marketing Communications

By providing your phone number and checking the consent box, you agree to receive marketing and informational text messages from Tides Bookkeeping. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP or request help by replying HELP.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. Your information is used only to provide our services and communicate with you.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. We may use:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Tools like Google Analytics to understand how visitors use our site
• Marketing cookies: To track conversions and measure the effectiveness of our advertising

You can control cookie preferences through your browser settings. Blocking certain cookies may impact your experience on our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding the personal information we collect about you.

Categories of Personal Information We Collect

In the 12 months preceding this policy's effective date, we have collected the following categories of personal information from California residents:

• Identifiers — name, email address, phone number, business name, IP address
• Commercial information — services inquired about or engaged, transaction records
• Internet/network activity — browsing behavior, cookies, analytics data
• Professional/employment info — job title, company, industry (when voluntarily provided)
• Financial records — business financial data you authorize us to access as part of bookkeeping services
• Inferences — preferences and interests drawn from the above categories

Sale or Sharing of Personal Information

Tides Bookkeeping does not sell your personal information, and has not done so in the preceding 12 months. We do not share your personal information with third parties for cross-context behavioral advertising. We do not knowingly sell or share the personal information of minors under 16.

Your California Rights

As a California resident, you have the right to:

• Know what personal information we collect, use, disclose, and (if applicable) sell or share about you
• Access a copy of the specific personal information we have collected about you in the last 12 months
• Delete personal information we have collected from you, subject to certain legal exceptions
• Correct inaccurate personal information we maintain about you
• Opt out of the sale or sharing of your personal information (though we do not sell or share as defined)
• Limit use of sensitive personal information to only what is necessary to provide services
• Non-discrimination — we will not discriminate against you for exercising any of these rights

How to Exercise Your California Rights

To submit a rights request, contact us using any of the following methods:

• Email: dan@tidesbookkeeping.com — subject line: "California Privacy Request"
• Phone: (864) 559-2686
• Mail: Tides Bookkeeping LLC, Attn: Privacy Request, 141 Traction St, #2277, Greenville, SC 29611, United States

We will need to verify your identity before fulfilling your request. We aim to respond to verified requests within 45 days, with a possible 45-day extension if reasonably necessary.

Shine the Light (California Civil Code §1798.83)

California residents may request, once per year, information about disclosures we have made (if any) to third parties for direct marketing purposes. To make such a request, email us at dan@tidesbookkeeping.com. We do not currently share personal information with third parties for their direct marketing purposes.

Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Florida, and other states with comprehensive privacy laws may have similar rights to access, delete, correct, or opt out of certain uses of their personal information. Contact us at dan@tidesbookkeeping.com to exercise these rights.

Children's Privacy

Our services are intended for business use and are not directed at children under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

• Email: dan@tidesbookkeeping.com
• Phone: (864) 559-2686
• Mail: Tides Bookkeeping LLC, 141 Traction St, #2277, Greenville, SC 29611, United States