E-Commerce & Retail Bookkeeping

Bookkeeping for
E-Commerce
& Retail.

Online stores, DTC brands, brick-and-mortar shops — retail finances span multiple platforms, inventory systems, and payment processors. COGS, platform fees, chargebacks, and sales tax all demand a bookkeeper who understands how retail actually works.

No setup fees  ·  Cancel anytime  ·  Dedicated bookkeeper

At a Glance
What We Track for E-Commerce
Everything handled monthly — nothing falls through the cracks
COGS & Inventory✓ Tracked
Platform Fees (Shopify/Amazon/Etsy)✓ Reconciled
Multi-Channel Sales✓ Consolidated
Sales Tax✓ Monitored
Chargebacks & Refunds✓ Logged
Shipping & Fulfillment Costs✓ Categorized
5.0
Star Rating
$0
Setup Fees
Who It's For

Built for Every Type of
Retail Business

Whether you're selling online, in a store, or on marketplaces — we understand how retail finances actually work.

🛒

Online Stores & DTC Brands

Shopify, WooCommerce, and direct-to-consumer brands need COGS tracking, platform fee reconciliation, and multi-channel consolidation.

  • COGS and gross margin tracking
  • Platform fee and payment processing reconciliation
  • Inventory purchase and valuation
  • Shipping and fulfillment expense categorization
  • Refund and chargeback tracking
  • Ad spend and customer acquisition costs
🏪

Brick-and-Mortar Retail

Physical stores with POS systems, inventory, and vendor relationships have their own bookkeeping demands — especially when combined with an online presence.

  • POS system reconciliation
  • Inventory shrink and COGS tracking
  • Vendor payment and AP management
  • Lease and occupancy expense tracking
  • Payroll for hourly staff
  • Sales tax collection and remittance
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Marketplace Sellers (Amazon / Etsy / eBay)

Marketplace platforms take fees, hold reserves, and pay out on varying schedules. Reconciling payouts against sales is a full-time job — unless you have us.

  • Marketplace payout reconciliation
  • Platform fee separation by channel
  • FBA fee and storage cost tracking
  • Return and refund accounting
  • Multi-marketplace COGS allocation
  • Inventory reorder cost tracking
Sound Familiar?

The Financial Headaches
We Fix

E-commerce and retail businesses face financial challenges that general bookkeepers routinely miss. Here's what we hear from nearly every new client.

😩

COGS Is Impossible to Track Manually

Knowing your true cost of goods sold across products, variants, and channels is the difference between a profitable product line and one that's quietly losing money.

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Platform Fees Eat Your Margins

Shopify, Amazon, PayPal, Stripe — every platform takes a cut, plus processing fees, plus monthly subscriptions. Without tracking it all, your margin analysis is useless.

🧾

Sales Tax Is a Compliance Nightmare

Selling in multiple states means navigating different sales tax rules in each one. We monitor your nexus exposure and make sure your records are ready for compliance.

😰

Multi-Channel Revenue Is a Reconciliation Mess

Shopify says one number. Amazon says another. Your bank account says something else. We consolidate every channel into one clean monthly picture.

What Tides Delivers
Every Month
So you never deal with any of those problems again
COGS & Gross Margin Tracked MonthlyKnow your true product margin every month — not just your revenue.
All Platforms ReconciledEvery channel reconciled against your bank — clean books regardless of how many platforms you sell on.
Sales Tax Records MaintainedClean records organized by state so you're always prepared for compliance.
Inventory Cost VisibilityKnow what your inventory actually cost and how it affects your margins.
One Dedicated BookkeeperA real person who knows your business and responds fast — not a ticket system or a call center.
What's Included

Everything You Need,
Nothing You Don't

Every Tides plan includes all seven core services. E-commerce and retail clients get specific treatment for COGS tracking, multi-channel reconciliation, and inventory cost management.

📈

Financial Reporting

Monthly reports showing revenue, COGS, gross margin, and operating expenses — so you can see exactly where your business stands.

Monthly Reports
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Bank Reconciliation

Every business account and credit card matched and verified each month. No mystery charges. No unresolved transactions. No surprises.

📑

Accounts Payable & Receivable

We track vendor payments, supplier invoices, and outstanding balances so your cash flow stays healthy and nothing gets missed.

🔄

Catch-Up Bookkeeping

Months or years behind? We clean it all up before we start your regular monthly service — no matter how far back the backlog goes.

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Payroll Support

If you have employees, we coordinate payroll processing and keep your tax filings clean and on schedule.

★★★★★

"I had no idea how much Shopify and Amazon fees were eating into my margins until Tides laid it all out. Total game changer."

KT
K.T.
E-Commerce Brand Owner  ·  Verified Client
Common Questions

E-Commerce & Retail
FAQ

Questions we hear from retail and e-commerce business owners before they sign on with Tides.

Yes — COGS tracking is a core part of what we do for e-commerce clients. We work with you to build a system that captures your inventory purchase costs and allocates them accurately against your sales, giving you a true gross margin figure you can actually act on.
Yes — multi-platform reconciliation is something we specialize in for retail and e-commerce businesses. Each platform pays out on its own schedule with its own fee structure. We reconcile every channel against your bank deposits so your books always match reality.
We track your sales tax collected and flag potential nexus issues as your sales grow into new states. We maintain clean records so you're always prepared for compliance — whether you're working with a tax advisor or using a platform like TaxJar or Avalara.
We handle omni-channel retail regularly. We consolidate revenue from every source — your website, marketplaces, and physical POS — into one clean monthly P&L so you can see total performance at a glance.
We track inventory purchases and COGS. For businesses that need full perpetual inventory management, we coordinate with your inventory management system to keep cost data flowing accurately into your books.
Flat monthly pricing based on transaction volume. Free 15-minute call for a custom quote. All plans include all seven services and a dedicated bookkeeper.
📍 Service Coverage

Based in Greenville, SC —
Serving Clients Nationwide

100% remote bookkeeping for small businesses across South Carolina and throughout the United States.

12 Industries

Beyond E-Commerce,
We Serve All These Businesses

Tides Bookkeeping specializes in bookkeeping across 12 distinct industries. Industry-specific expertise means fewer errors, better categorization, and a bookkeeper who already understands how your business makes money.

View All Industries →
Get Started Today

Sell More.
We'll Handle
The Books.

Schedule a free 15-minute call. We'll review your current setup, answer your questions, and give you a flat monthly quote — no pressure.

No credit card required  ·  No long-term contracts  ·  Cancel anytime