A2X Certified

What A2X does

Marketplaces don't pay you sale by sale. Shopify, Amazon, eBay, Etsy and Walmart batch your sales, take out fees, refunds and adjustments, and send one net payout. That deposit never matches your sales, and if it goes into the books as "revenue," your sales are understated and your fees disappear.

A2X fixes that. It pulls each settlement from the channel and posts one summarized entry to QuickBooks Online or Xero, with sales, refunds, shipping, fees and taxes each mapped to its own account. The entry totals exactly what hit your bank, so it matches the deposit in one click. Our explainer, what is A2X, walks through it with an example.

What the certification covers

A2X's certification program for accountants and bookkeepers trains professionals to set A2X up for clients and run it month to month, including connecting sales channels, mapping settlements to the chart of accounts, and reconciling payouts in the accounting software. Daniel graduated on September 18, 2026.

Tides is an A2X Partner

Separate from the certification, Tides is a member of the A2X Partner Program. The certification is Daniel's training on the product. The partnership is the firm's working relationship with A2X, and it changes two things for you as a client:

• Priority support from A2X. When a sales channel disconnects or a settlement won't post, we go through A2X's priority technical support rather than the general queue.
• Setup with A2X's own trainers. A2X gives partners one-to-one onboarding sessions with its partner trainers, so a new account gets configured the way A2X intends from the first settlement.

How we use it

• Mapping that matches your business. Separate accounts for gross sales, refunds, shipping income, marketplace fees, advertising and marketplace-collected sales tax, so your margins are real.
• A clean start date. A2X picks up from the last date your books were reconciled, so nothing gets counted twice.
• Every channel tied out. Each Shopify, Amazon and PayPal payout matched to its deposit, every month.
• Plan checks. A2X is priced by order volume. We make sure your plan covers what you actually sell.

For the full picture of what ecommerce books need, see bookkeeping for ecommerce and our ecommerce and retail bookkeeping page.